Tuesday, 27 September 2016

CHAPTER 15 - OUTSOURCING IN THE 21ST CENTURY

In-sourcing ( in - house development ) - is a common approach using the professional expertise within an organization to develop and maintain the organization's information technology systems.
Outsourcing - is an arrangement by which one organization provides a service or services for another organization that chooses not to perform them in-house.





Reasons companies outsource :






  1. Onshore outsourcing - engaging another company within the same country for services.
  2. Near-shore outsourcing - contracting an outsourcing arrangement with a company in a nearby country. Often this country will share a border with the native country.
  3. Offshore outsourcing - using organizations from developing countries to write code and develop systems. In offshore outsourcing the country is geographically far away.

Factors driving outsourcing growth include :
  • Core competencies
  • Financial savings
  • Rapid growth
  • Industry changes
  • The internet
  • Globalization

Outsourcing Benefits
  • Reduced operating expenses
  • Resources focused on core profit-generating competencies
  • Access to outsourcing service provider's economies of scale
  • Access to advanced technologies.
  • No costly outlay of capital funds.
  • Increased flexibility
  • Reduced exposure of risk
  • Economies of scale, expertise, and best practices

Outsourcing Challenges
  • Contract length
  • Competitive edge
  • Confidentiality
  • Scope definition




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